MIRANDA COOPER


EDUCATION


Graduation Date: Apr 2023

University of Michigan, School of Information — Ann Arbor, MI

Master of Science in Information, Data Analytics


RELEVANT COURSEWORK


Programming I/II | Data Manipulation and Analysis | SQL and Databases | Servers, Shell, and Git | Web Design and Accessibility | Building Interactive Applications in JavaScript | Contextual Inquiry | Information Visualization | Data Mining | Information Retrieval | Organization of Information Resources


WORK EXPERIENCE


Aug 2022 - Present

University of Michigan School of Information — Ann Arbor, MI

Instructional Aide - SI 506 Python Programming I

» Collaborated with colleagues utilizing GitHub to build course content and Gradescope autograders for weekly Python problem sets.

» Identified root cause of reported challenges in students' programming problem sets; guided students to improved understanding through debugging techniques.

» Organized & managed records for 150+ student submissions, including tracking due dates and enforcing late policies.


May 2022 - Present

EnterpriseDB (EDB) — Remote

Professional Services Intern

» Completed a 12-week full-time project-based internship program that transitioned into an extended part-time contract

» Obtained PostgreSQL 13 Associate Certification (Credential ID EDB34938)

» Configured customized workflow templates for eleven global packaged services to ensure accuracy & streamline operation, enhancing delivery process effectiveness by 15%.


Dec 2021 - Aug 2022

University of Michigan Engaged Learning Office — Hybrid/Ann Arbor, MI

Data Curator

» Conducted pre-migration data cleansing and formatting under guidance of Salesforce Developer and Associate Director, ELO for transition of 15k+ records from Airtable to Salesforce


Jun 2021 - Present

University of Michigan Library — Remote

Ask a Librarian Assistant

» Respond to an average of 4-10 patron inquiries per hour, including research support, library service guidance, and referrals, via LibraryH3lp web client


Jul 2019 - Jun 2021

World Central Kitchen (WCK) — Washington, DC

Development Operations Manager Jul 2019 - Jun 2021

» Configured Salesforce functionalities for 14 users, streamlining data management for 90k+ household Designed and maintained campaign-specific reports and dashboards

» Devised strategies and implemented ZenDesk platform to coordinate donor inquiries by streamlining triage

» Collaborated with Communications and Finance teams to maintain flow of data-sharing processes


SKILLS & TOOLS


Proficient: Python (pandas, numpy, matplotlib, seaborn), SQL, PostgreSQL, Salesforce, HTML5, CSS, JavaScript, Visual Studio Code, Jupyter Notebook, Git, Microsoft Office (Excel, Word, PowerPoint)

Familiar: Altair, Bokeh, MySQL, React, TypeScript, PowerBI, Tableau, R, DataGrip, FastAPI, Postman, Linux, Oracle VM VirtualBox

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